FWAA is proud to present two NAAEI Credential Programs available to your teams in the coming weeks. This is an incredible way to support your teams and help them be more efficient, as well as boosting their knowledge and skills, reputation, and confidence.
We encourage you to invest in your teams NOW!
CAMT
Dates for Spring are: May 28, 29, 30 and June 4,5,6
Course Times: 9:00 to 5:00pm.
Location: FWAA Office located in Hurst.
Sign up Link: https://www.aatcnet.org/events/spring-camt—certified-apartment-maintenance-technician—-
YOU’LL LEARN ABOUT:
- Processing work orders efficiently and to residents’ satisfaction
- Electrical, plumbing, HVAC, mechanical, appliance, construction, and lock and key services and repairs
- Painting services
- Customer service
- Following company policy and procedures
- Minimizing personal and property damage
- Maintenance safety
- Fair housing regulatory compliance
- Environmental responsibility and regulatory compliance
- Documenting and reporting maintenance activities in compliance with company policy and regulation
- Curb appeal, property inspection, and daily maintenance
- Maintaining recreational facilities and common areas
- Implementing a preventative maintenance schedule
- Professional behavior, communication skills
Program requirements to obtain the CAMT Designation:
- A minimum of 12 months of onsite property maintenance experience
- An individual without 12 months of onsite experience may earn a Provisional certificate.
- Have successfully completed CAMT coursework, and
- Meet all examination requirements within 6 months of enrolling in the program.
- Payment must be received in advance of program. Materials are not ordered until payment has been received.
CALP
Dates for Spring are: July 9, 10, 11, and 12
Course Times: 9:00 am to 4:30 pm.
Location: FWAA Office located in Hurst.
Sign up Link: https://www.aatcnet.org/events/spring-calp—certified-apartment-leasing-professional–
SET YOURSELF APART from other leasing professionals by earning your national designation recognized across the country by the National Apartment Association.
You’ll learn about:
- Using technology to generate traffic
- Measuring and managing your community’s reputation
- Inspecting the leasing center, tour route, model units, and vacant apartments
- Researching the competition and building relationships with competitors
- Compiling a comprehensive community resource tool
- Creating effective marketing plans
- Relationship sales process and evaluating your personal sales performance
- Evaluating a prospect’s commitment level and overcoming objections
- Preparing prospects for the next steps in the rental process
- Applying fair housing law and communicating rental criteria
- Qualifying prospective residents according to rental policy
- Preparing and reviewing leases with new residents
- Move-In processes
- Responding to resident issues and maintenance requests
- Building relationships with residents and creating a sense of community
- Reporting incidences, maintaining documentation, and taking corrective action
- Maximizing revenue and operational efficiency
- Securing and processing lease renewals
- Conducting a market survey
CALP Candidates must complete the following requirements to obtain the CALP Designation:
- A minimum of 6 months of onsite property management experience.
- Individuals without this experience may earn a provisional certificate.
- Have successfully completed CALP coursework, and
- Meet all examination requirements within 6 months of enrolling in the program.
