FWAA Education Conference
November 6 @ 9:00 am – 4:00 pm
Keynote: Anthony McLean
Fueling Leadership and Performance Through Storytelling and Mental Wellness
Mental Health | Culture | Communication
Fire Up Your Mental Health!
How can we regain our enthusiasm, recapture our joy, and get the pep back in our step at work and home? In this dynamic, high-energy keynote, Anthony McLean brings humor, insight, and practical tools to help audiences recharge, refocus, and find more joy in their daily lives.
Anthony McLean
Mental Health | Culture | Communication
Called a “master storyteller”, Anthony McLean delivers lively, actionable presentations on culture, mental health, and storytelling for leaders. He’s worked with leading organizations such as PepsiCo, AT&T, Intel, TD Bank, Coca Cola, and more. McLean shows audiences how the ability to tell great stories is the key to leadership, engagement, and impact.
A respected voice in his field, McLean has delivered hundreds of inspiring talks across the world, rocking the stage at conferences, colleges, and corporate events. His clients have ranged from charities and non-profits to Fortune 500s, with all benefitting from his research-backed tools and actionable strategies that leave them inspired and equipped to bring their best every day. In 2024, McLean released his first book, All Fired Up: Optimize Mental Health to Ignite Joy and Fuel Peak Performance.
McLean also works in the film and television industry. As a screenwriter, he is currently in development on two feature films. He lives with his wife, their two kids, and an impressive collection of 90s movies.
Session Speakers:
Jason Loughridge
Washington Multifamily Housing Association (WMFHA)
Career Development Influencer & Mentor!
Jason has been in the multi-family industry for over 20 years. After numerous on-site positions, he found his true passion in training and development. He has worked for multiple management companies including BH Management, GRE Management and Weidner Apartment Homes. He also served as the Director of Career Development for the Fort Worth Apartment Association. Jason holds his Advanced Instructor Training Certificate from the National Apartment Association and is a certified Mental Health First Aid trainer. He is also a board member of the National Apartment Association Education Institute.
Session: 5 Star Internal Customer Service: Great External Customer Service Starts from Within
This highly engaging session challenges attendees to reflect on their own customer service philosophy and explore how it influences the way they interact with both internal teams and external customers. Participants will identify who their internal customers are and discover the similarities between internal and external customer needs. The session will dive into the characteristics of excellent external customer service and demonstrate how those same principles can elevate internal service. Attendees will also learn how to transform everyday tasks into meaningful customer service experiences and create memorable “WOW” moments. By the end of the course, each participant will develop a personalized action plan designed to support implementation and accountability within their organization.
Donna Harbers
JoyShine
Artist and Chief Joy Officer
Donna Harbers is Artist and Chief Joy Officer for JoyShine, the company she founded to help people embrace creativity to live happier, more confident lives.
When Donna founded JoyShine, she had a successful career as Vice President of Education for a major trade association in Texas. She also was a poster-child for high-functioning anxiety, except she didn’t always feel “high functioning.”
One day she started making earrings from polymer clay so that she’d have something special to wear to football games in her small hometown on Friday nights. All the inner voices shouting self-doubt and fear of failure silenced while she had clay in her hands.
Today, Donna’s mission is to help other people experience the confidence and joy that she feels while embracing her own creativity.
Session: Unleashing Creativity: Embracing Failure as a Catalyst for Innovation
Have you ever felt paralyzed by the fear of failure? Yet, the moment you engage in something more creative that fear mysteriously vanishes. You feel energized, excited, and eager to explore. Wouldn’t you love to bring that same energy to your work tasks? In this transformative, hands-on workshop, dive deep into this phenomenon and discover how to harness the power of creative thinking in all aspects of your life.
Event Hosts:
Sarah Turner
2025 FWAA President
J Street Property Advisors
Jamie Woody
FWAA Committee Chair
Trinity Residential
Event Details
FWAA Education Conference
November 6, 2025
Globe Life Field
8a to 4pm
Thanks to our Sponsors!
Title Sponsor
Gold Sponsors
- Renova One/MFI
- Precision Appliance Leasing
Silver Sponsors
- Maintenance Supply Solutions
- Sponsorship Available—Click Here
Bronze Sponsors
- The Liberty Group
- Poolsure
- Sponsorship Available—Click Here
Sponsorships Available For This Event!
For More Information
Gregory Ann Goldrick
Director of Education
m: 469-647-0889
e: gregory@livefw.org
