

CAM – Certified Apartment Manager – Spring Session
April 30 @ 9:00 am – May 29 @ 4:00 pm
Elevate your property management career with the Certified Apartment Manager (CAM) credential program! Offered by the National Apartment Association Education Institute (NAAEI), CAM equips you with essential skills to effectively manage apartment communities, boost occupancy, and maximize financial performance. With engaging coursework and practical insights, this program is designed for professionals eager to excel in the multifamily housing industry.
- Spring Session Course Dates
- April 30, 2025
- May 1, 2025
- May 14, 2025
- May 15, 2025
- May 28, 2025
- May 29, 2025
WE RECOMMEND THIS COURSE for community managers and experienced assistant managers. Earning your CAM credential allows you to demonstrate that you have the knowledge and ability to manage an apartment community and achieve the owner’s investment goals.
WHAT’S NEW:
The CAM course is new and improved, including a brand-new leadership module, additional content on managing teams, an updated cash flow formula, and an expanded section on sustainability.
YOU’LL LEARN ABOUT:
- Reporting property performance accurately
- Occupancy rates
- Comprehensive marketing plans
- Sales team management and product readiness
- Equitable treatment of current and potential residents
- Resident retention and maintaining a positive company image
- Communicating with residents
- Customer service and issue resolution
- Enforcing company policy and complying with laws and regulations
- Property inspections
- Preventive maintenance programs
- Service request management
- Apartment turnover
- Working with contractors and suppliers
- Recruiting high-caliber employees
- Employee orientation, training, and evaluation
- Employment regulations and record-keeping
- Analyzing the property’s financial operations and taking corrective actions for underperformance
- Monitoring property performance to achieve the owner’s investment goals
- Accounting principles and practices
Event Details
Certified Apartment Manager (CAM) Credential Program – Spring Session
April 30, May 1, 14, 15, 28, 29
9 am to 4 pm

Instructor
Cayce Coon, CAM, CAPS, NAAEI Faculty
Madera Residential,
VP Operations

Instructor:
Lani Gardner, CAM, CAPS, CAS, NAAEI Faculty
Vice President – Sales
Zumper
Pricing Information
FWAA Members: $1,165
Non-Members: $1,265
STAR Subscriber: $1,048 (become a STAR Subscriber)
Continuing Education Credits (CECs)
This course does not qualify for CECs
Cancellation Policy
All cancellations must be received in writing and emailed to education@livefw.org FWAA Education Department no later than 10 days prior to the start date of the course. Written confirmation will be sent via e-mail. Substitutions are allowed, but no-shows will be billed. Should a cancellation not be received by the deadline, but before the start of the program, a $250 restocking fee will be assessed. By registering for this program, you agree that you have read and understood the cancellation policy.

Event Contact Information
Gregory Ann Goldrick – gregory@livefw.org