CALP – Certified Apartment Leasing Professional
July 8 @ 9:00 am – July 16 @ 4:30 pm
WE RECOMMEND THIS COURSE for leasing consultants, concierges, and career changers with hospitality, retail, or customer service experience.
Earning the CALP credential, many people’s first industry credential, will show your employer that you’re committed to a career in residential property management.
YOU’LL LEARN ABOUT:
- Certified Apartment Leasing Professional
- Using technology to generate traffic
- Measuring and managing your community’s reputation
- Inspecting the leasing center, tour route, model units, and vacant apartments
- Researching the competition and building relationships with competitors
- Creating and implementing effective marketing plans
- Relationship sales processes and evaluating your personal sales performance
- Overcoming objections in sales
- Preparing prospects for the next steps in the rental process
- Understanding and calculating basic indicators of the apartment industry
- Applying fair housing law and communicating rental criteria
- Qualifying prospective residents according to rental policy
- Preparing and reviewing leases with new residents
- Move-in processes
- Responding to resident issues and maintenance requests
- Building relationships with residents and creating a sense of community
- Reporting incidents, maintaining documentation, and taking corrective action
- Maximizing operational efficiency
- Securing and processing lease renewals
Event Details
CALP – Certified Apartment Leasing Professional
Multiple classes dates:
July 8,9, and 15,16
9 am to 4:30 pm
Instructor
Bailey Acosta, CAM, CAS
Intersolutions
Sales Manager
Pricing Information
FWAA Members: $525
Non-Members: $625
STAR Subscriber: $473 (become a STAR Subscriber!)
Cancellation Policy
All cancellations must be received in writing emailed to education@livefw.org FWAA Education Department no later than 10 days prior to the start date of the course. Written confirmation will be sent via e-mail. Substitutions are allowed, no shows will be billed. Should a cancellation not be received by the deadline but before the start of the program, a $250 restocking fee will be assessed.By registering for this program, you agree that you have read and understood the cancellation policy.
Venue Information
Event Contact Information
Gregory Ann Goldrick – gregoryann@livefw.org
